Shipping policy

We are pleased to offer free UK shipping on all orders. Parcels are usually shipped within the first 48 hours to ensure quick and secure delivery.

Our standard delivery timeframe is 3–9 working days, though we kindly ask customers to allow up to 12 working days during busy periods or in exceptional circumstances.

We primarily use Royal Mail or Evri, which provide reliable and fast delivery service.
During peak periods, we may use alternative courier services to ensure your order reaches you on time. If this happens, you’ll be notified at the time of dispatch.

Once your order has been dispatched, you’ll receive a tracking number so you can follow your parcel’s journey to your doorstep.

We only deliver within the UK. International shipping options may be introduced in the future.

If your order hasn’t arrived within 12 working days, please contact our customer support team with your order number, and we’ll investigate the issue promptly.