Accessibility Statement

Last updated: 4 June 2026

At Fulfillment Goods UK, we are committed to making our website accessible and usable for as many people as possible, regardless of technology, ability, or circumstance.

We want all customers to be able to browse our products, access information, and complete purchases with ease. We are continually working to improve the accessibility of our website and to provide an inclusive experience for all visitors.

Our Commitment

We aim to design and maintain our website in a way that supports a wide range of users, including people who use assistive technologies such as:

  • Screen readers
  • Screen magnifiers
  • Speech recognition software
  • Keyboard-only navigation

Accessibility Standards

We aim to follow the principles of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA wherever reasonably possible.

Our website is regularly reviewed using recognised accessibility testing tools and ongoing manual checks to help identify and address potential barriers to access. Recent automated accessibility testing indicated a high level of compliance with recognised accessibility standards. However, accessibility is an ongoing process and we continue to monitor and improve the website.

While we strive to make all areas of the website accessible, some content or third-party functionality may not yet fully meet these standards.

Measures We Take

We work to:

  • Use clear and readable content wherever possible.
  • Maintain logical page structures and heading hierarchies.
  • Provide alternative text for important images.
  • Support keyboard navigation across key areas of the website.
  • Use colours and contrast levels that promote readability.
  • Make forms and checkout processes as straightforward as possible.
  • Review accessibility issues as they are identified.

Third-Party Content

Some parts of our website may rely on third-party applications, services, or content that are not fully under our control. While we endeavour to choose providers that support accessibility, we cannot guarantee the accessibility of all third-party content.

Browser Compatibility

Our website is designed to work with modern browsers, including:

  • Google Chrome
  • Microsoft Edge
  • Mozilla Firefox
  • Safari

For the best experience, we recommend keeping your browser up to date.

Feedback and Contact Information

We welcome feedback on the accessibility of our website. If you experience any difficulty accessing content, using any feature of the website, or completing a purchase, please contact us.

We will make reasonable efforts to provide the information, product details, or assistance you require in an accessible format where possible.

Email: support@fulfillmentgoodsuk.com

When contacting us, please include:

  • The page or feature you were trying to access
  • A description of the issue you encountered
  • The device and browser you were using (if known)

Your feedback helps us improve the experience for all visitors.

Continuous Improvement

Accessibility is an ongoing effort. We regularly review our website and make improvements where practical to ensure that Fulfillment Goods UK remains accessible to the widest possible audience.